MCB SMS Refill does not notify your top up was successful
A week ago, I went to the bank to link my prepaid Emtel SIM to my bank account so that I do not need to run to the nearest shop each time I run out of credit on my phone. Actually I got frustrated to have to go out of my way to buy a prepaid top up card, scratch it, enter the long digits on the card to be able to finally make calls and send text messages. It took around 2 days to MCB to alert me via SMS that I was now able to top up just by sending an SMS with the amount I wanted credited. The text message is as follows and should be sent to 8700:
That would credit your SIM with Rs50. When I first did that, I waited and waited for some sort of notification that my top was successful but I didn't see anything. I thought maybe I did it wrong but before I resent the text message, I decided to check my balance and to my surprise, my balance has been updated. I thought this was weird and very misleading because MCB should have alerted me that my top up was successful (or Emtel should have done it).
Anyway, I wanted to ask whether anyone had similar problems (no notification of successful top up) and I also noticed that my top up amount was not subject to VAT, is that correct? I topped up Rs50 and got credited with Rs50, is it not supposed to be something like Rs42.50? Or will MCB charged me Rs50 + VAT on my bank account?
: I looked at my bank statement and noticed that I was charged the top up amount + VAT.
17 Nov 2014 12:47, updated
30 Mar 2012, published